Our
Policies
Shipping - Orders are shipped via UPS.
Please use your street address as we can’t ship to a post office
box.
SHIPPING & HANDLING
Our flat rate shipping cost is $6.95. This is good for shipments within the United States. For overseas shipments, we will contact you and offer you a choice of airmail or parcel post and give you the price options.
We are also having a special offer of free shipping on purchases of $100 or more. This special free shipping is not applicable to especially heavy items like Synagogue furniture and large sets of books. You will either see notification of this exception in the description of that particular item or we will contact you via email after you place your order to confirm the shipping charge.
Most items are returnable for exchange or store credit.
Personalized and custom items are not returnable. If you receive a defective item, please contact us immediately because damage that occurs during shipment is the responsibility of the carrier. We ask you to keep all the boxes and packing material because the shipper will usually come to inspect. Customer is responsible for the round trip shipping costs. You must contact us before returning anything to get a return authorization number.
Send an email to Sales [at] levinejudaica.com (replace the [at] with the ampersand, spam protection method, or use our contact us link above for efficient email processing
Delivery - We try our best to ship
quickly-usually within 24 hours. Delivery normally takes 3-10 days.
Custom orders take 2-4 weeks.
If you desire an express shipment, please contact customer service via
email or phone.
Special order- items may take two to
four weeks for delivery. We will e-mail you if you should anticipate any
prolonged waiting period.
Prices- All prices are subject to
change. We are not responsible for typographical errors.
Guarantee- We want you to enjoy our
purchases and so you may return merchandise (except for videos, cassettes,
CDs,
computer software and personalized items.). All returns are for exchange
or
catalogue store and credit only. We do not issue credit card or check
refunds.
You must return item within 30 days of purchase and customer is
responsible for
round trip shipping charges.
Videos, cassettes, CDs and computer software that are
defective will be exchanged for the same title only. Return items to us
with all
manuals and paperwork and we will ship you a new one at our expense.
PLEASE NOTE- Many items are handmade and
may have slight variations in color and style
TAX EXEMPT INSTITUTIONS – Tax
exempt insitutions must include tax exempt form with first order. Many
items
are availabe in bulk at a discount for synagogues, schools and other
institutions.
Please inquire.
COD’s- Sorry we do not accept
COD’s
CUSTOMER SERVICE- If you have any
questions please feel free to call customer service at 212-695-68888
PERSONALIZED ITEMS- For all inscribed,
goldstamped or embroidered items we require you to supply the inscription
in
writing, either by mail, fax or e-mail. We can’t take personalized
information over the phone.
GIFT CERTIFICATES- Gift Certificates are
available in any denomination of $36 or up. Gift certificates can be
mailed or
e-mailed by us.
REGISTRY- Please call us for information
about our WEDDING and BAR/BAT MITZVAH REGISTRY.
No part of this site may be
reproduced in any form without written permission from the copyright
holder,
except for brief quotations when reviewed by the media. The publication of
this
site and its associated catalgoue involved extensive research and costs
and the
rights of the copyright holder will be strictly enforced.
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Our New York City Store
From Generation to Generation
J LEVINE JUDAICA
The most reliable source for TORAHS
Brand new or reconditioned,
All fully guaranteed kosher starting at
$10,000
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